Mixternal Comms Playbook

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Welcome to the Mixternal Comms Playbook!
Helpful articles, templates, and best practices for mixternal communications (internal + external comms).
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Shaun Randol
A DIY Employee Engagement Survey With a Hint of AI Magic (Part 1/3)
A step-by-step approach to building and executing a survey aligned with business priorities using AI tools.
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Frank Dias
AI Won't Free (All of) Us To Do More Strategic Work
Is there even enough value-added work to go around?
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Shaun Randol
What's Your CCO Thinking? (Intellicomms™)
Step-by-step instructions, real-world examples, and insights on crafting AI-driven communication that your CCO would appreciate.
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Shaun Randol
How to Teach AI to Write in Your Exec's Voice (Intellicomms™)
Tips on training a chatbot to reply in a specific style, including sample prompts and a case study.
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Shaun Randol
Four AI Personas That Support Internal Comms (Intellicomms™)
creator, assistant, analyzer, and strategist
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Shaun Randol
How to Get Your Team on Board With AI (Intellicomms)
14 ways to bring them along, from easing fears to setting up tests to tying results to the bottom line.
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Shaun Randol
Two Predictions for 2024: One Real, One 'Fake'
Comms pros should prepare for calls for unionization and deepfake content about their company and leadership.
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Shaun Randol
One Year After ChatGPT, Whither Comms? (Intellicomms)
It's becoming increasingly clear that those who don't use AI will be left behind.
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Shaun Randol
Don't Dismiss the Metaverse As a Comms Channel
The communications professional who masters the metaverse will be richly rewarded
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Shaun Randol
ChatGPT Prompts for Small but Common Comms Tasks (Intellicomms, 5/5)
Examples of using ChatGPT to organize data, put information into context, summarize different kinds of media, and more
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Shaun Randol
Formalizing Prompt Engineering for Your Comms Team (Intellicomms: 4/5)
Copy/paste these guidelines into your comms style guide or handbook
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Shaun Randol
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