đ§ Planning for the Worst, Employee Newsletters
The authority on mixternal comms
đ Last chance to prepare a scary treat for your Monday newsletter. Halloween is three days away!
Be Proactive, Not Reactive
There are 50+ socio-political issues you should be thinking about as you plan for the next 18 months, according to Wadds Inc., a U.K.-based comms consultancy.
Wadds used the PESTLE frameworkâa review of the Political, Economic, Social, Technological, Legal, and Environmental situationsâto identify the issues comms teams should be aware of.
The list is meant to help build resilience and prevent management paralysis.
Waddsâs list is U.K./Euro-centricâthe death of a monarch, Scottish independence, E.U. trade barriersâbut there are many global ideasâWorld Cup, COP27, metaverse, to consider.
You can project a local version of many of Waddsâs items. For example, Wadds names GDPR as an issue to keep an eye on. Is there privacy legislation in the works where you are? What about potential labor strikes?
China could invade Taiwan this year or in 2023, according to Admiral Mike Gilday, the head of the U.S. Navy. âI donât mean at all to be alarmist,â he said while also being extremely alarmist. âItâs just that we canât wish that away.â (FT; subscription)
Is your comms prepared if conflict erupts between China and Taiwan?
A framework for how to respond to socio-political issues (including environmental catastrophes) can help you prioritize:
What exactly your company/leadership should/not respond to
Who should sign the comms (internal, external, mixternal)
Explore the framework. (Mister Editorial membership)
Quick Hits
𤎠Toxic workplaces are bad for your health, says Dr. Vivek Murthy, the U.S. Surgeon Generalâa.k.a. Americaâs top doctor. A mentally healthy workplace, according to Dr. Murthy, includes growth opportunities, work-life balance, community, protection from harm, and employee influence on workplace decisions. (WSJ)
đśââď¸ New data shows the desire for flexibility has intensified among knowledge workersâand theyâre willing to walk to get it. The data shows that full-time in-office workers report markedly lower employee experience scores compared to hybrid and full-time remote workers, as the number of knowledge workers who want to be in the office full-time dropped to 20%. (Future Forum)
My job, fundamentally, is to have my employeesâ back. Itâs not to support any one particular group or to advocate for any one particular belief or any of that. Itâs just, âDo I have my employeesâ back?â
âMarc Benioff, founder and co-CEO of Salesforce, on CEOs advocating for employees
Gatherings
Tickets are on sale for Diversity in Action (Nov. 7-11), brought to you by A Leader Like Me. The event focuses on creating a more inclusive environment where everyone can thrive.
CommConnect happens Nov. 10, brought to you by Contact Monkey. CommConnect unites internal communicators, employee engagement experts, and people leaders around the world.
The Advanced Learning Institute has several upcoming virtual and IRL opportunities:
Video Storytelling For Corporate Communications (Nov. 1-2, virtual)
Microsoft 365 Strategies For Internal Communications (Nov. 3, virtual)
Internal Communications & Employee Engagement Strategies For Frontline, Deskless & Remote Employees (Nov. 15-17, Nashville)
ESG For Marketing & Communications (Dec. 6-7, virtual)
Internal Comms Measurement (Dec. 8, virtual)
10th Annual Strategic Internal Communications - West (Jan. 31-Feb. 2, San Francisco)
Interesting Opportunities
Bloomberg - ESG Solutions Communications Lead (NYC, London)
Google - Head of Internal Communications, Search (Bay Area)
Lam Research - senior specialist, Digital Publications (U.S.A., remote)
This role reports to me!
Luminate - Comms Manager, Strategic Initiatives (Brussels, London)
Starbucks - director, corporate and financial comms, Public Affairs (remote, U.S.A.)
U.S. Secret Service - Executive Writer (Washington, D.C.)
Visa - Manager, Corporate Communications (Helsinki and Stockholm positions available)
8 Reasons You Need an Employee Newsletter
If you subscribe to any newsletter using your personal email account, then you should have an employee newsletter.
Clearly you see the value in such communication.
I mean, I know youâre subscribed to at least one newsletter đ
Newsletters are everywhere, whether you receive bulletins from your child care center, the daily news, updates from your favorite sports and hobby groups, your churchâs monthly update, etc.
Businesses like Axios, The Skimm, Semafor, and Morning Brew thrive on the fact that newsletters are valuable for consumers (readers).
Email isnât going anywhere, and neither are newsletters.
Here are eight reasons why you should create an employee newsletter.
Your audience is busy
Newsletters drive action
You can measure its effectiveness
Newsletters are targeted
They are low cost
Newsletters build trust and credibility
Newsletters foster relationships
Readers feel valued
Explore the reasons behind each of these eight items. (Mister Editorial membership)
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Disclaimer: Besides running Mister Editorial, I am the editor-in-chief of Digital Publications at Lam Research. The views in this newsletter are my own.
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A thing I did after Queen Elizabeth's death is set up a "Comms Batsignal," and it's helped for "breaking news" comms. By the time I woke up (I'm Pacific time US), at least 2 drafts were moving. So I started a Teams chat with our head EA (UK), CPO (US), external marketing (UK), CEO (US), D+I head (UK), and a few US and UK HR folks prepping our immediate response, and we were able to consolidate the drafts and send a companywide comm out the next morning. We had to hold on day-off plans for UK staff to wait on the day-of-funeral announcement, but once that announcemet was made we were able to take advantage of the 18-hour working day our time zone differences allowed to get something out pretty quickly.
Since that chat worked to align everyone, I renamed it "Comms Batsignal" and told the people in the chat to go there first to start the "Are we saying something?" convo when a big story hit. We've used it successfully to respond to Hurricane Ian (we don't have offices in Florida, but a handful of employees, so our CEO reached out directly to offer support) and the shooting in St. Louis last week (near one of offices; HR/CPO reached out directly).